WHO WE ARE
Motherwell District Credit Union (MDCU) Ltd.
We are financial cooperative providing savings and loans to our members. Membership is open to anyone living or working within the common bond, which is currently anyone living or working in the ML1 postcode area of Motherwell, in North Lanarkshire, Scotland.
If you have any questions, or would like more details on how we use your personal information, you can contact us through the secure contact form on our website http://www.mdcu.co.uk/contact-us/ or call us on 01698 266433
OUR PRIVACY PLEDGE
HOW THE LAW PROTECTS YOU
In addition to our privacy pledge, your personal information is protected by law. Data Protection law says that we are allowed to use and process personal information only if we have a reason to do so. This includes sharing your information with third parties. The law says that we must have one or more of the following reasons:
HOW WE USE YOUR PERSONAL INFORMATION
In order to provide you with products and services we need to collect, use, share and store personal and financial information about you. This includes information which we may obtain from you or third parties, such as employers, credit referencing agencies (who may check the information against other databases), or fraud prevention agencies. This information may come from your interactions with us or with them. MDCU may process, transfer and/or share personal information in the following ways:
For legal reasons
For performance of our contract with you
With your consent
WHAT PERSONAL INFORMATION DO WE HOLD
The personal information and documentation that we may collect and store includes the following:
Where you provide personal and/or financial information about others (such as dependants or partners) you confirm that you have their consent or are otherwise entitled to provide this information to us and for it to be used in accordance with the agreement.
You have the right to request:
You have the right to request a copy of any information we hold about you and to have that information corrected if it is shown to be inaccurate. To make such a request or to withdraw consent to us using your personal information please contact: Motherwell and District Credit Union Ltd, 142 Merry Street, Motherwell, Lanarkshire, ML1 1NA, or firstname.lastname@example.org. If we do not action your request we will explain the reasons for not doing so.
Legitimate Interests- In cases where we are processing your data on the basis of legitimate interest, you can ask us to stop. We must then do so unless there is an overriding reason to continue processing your personal data. In this instance we will inform you of the reason.
Direct Marketing- You have the right to stop the use of your personal data for marketing through all channels. We must always comply with your request. You can ask us to stop using your personal data for direct marketing by telephoning us on 01698 266433,by emailing email@example.com or by writing to us at MDCU, 142 Merry Street, Motherwell, Lanarkshire, ML1 1NA.
Please note that you may still receive communications for a short period after changing your preferences until we have fully updated our systems.
CONTACTING THE REGULATOR
If you feel that your data has not been handled correctly or if you are unhappy with our response to any requests you have made to us in relation to the use or accuracy of your personal information then you have the right to lodge a complaint with the Information Commissioners Office (ICO)
You can contact them by calling 0303 123 1113
Or you can go online to www.ico.org.uk/concerns